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MARIO Restaurant Manager

Address: Benidorm ,Alicante

E-mail: avanglion20004@gmail.com

Phone: 0034/634000304

​Nationality : Romanian
Date of birth : 12/11/1976
​

Work permit​ : Yes

Professional info​
 

Mario was born with the aim of filling a huge gap in Spain today: quality service tailored to each individual. His mission is the pursuit of quality, as it is the details that make the difference. After more than a decade working in customer service, I now know well how pleasure lies in the details. Meticulous care is given to each individual, from selecting personal attributes to choosing a professional based on the type of work required, all the way through to presentation. Nothing is left to chance; I oversee every detail throughout the event to ensure impeccable service.

Languages

Spanish

English

Italian

​French​

Skills

Work experience​
 

Restaurant Manager

Maitre d"hotel

Bartender

Waiter

F & B Manager

Chofer

Event Organizer​

​Internet, Database​

Html, office, webmaster

2010 - present

Head Waiter

 2019(jun.) -  actuality

 
 

Job Duties - Waiter for Hotel and events 5 STARS the best hotel in SPAIN

2018 & 2024

​

Responsibilities

Perform the service and sale of food and beverages in a qualified, autonomous, and responsible manner. Prepare work areas for 5-star service. Provide direct customer service for beverage and meal consumption. Transport necessary supplies and equipment for the service. Control and inspect items used in the section. Assist in the setup, service, and breakdown of dining areas. Demonstrate skills such as flambeing, cutting, carving, etc., in view of the client. Collaborate with the dining room manager in the preparation and development of special events. Inform and advise clients about the composition and preparation of available products. Handle billing and customer payments. Beneficiary of comprehensive training in delivering high-quality service in restaurants, buffets, and 5-star room service.

​

location:   Asia Gardens Hotel & Thai Spa, A Royal Hideaway Hotel  ,  Finestrat,  Alicante

 Restaurant Manager 

 2017 (may.) - 2019 (ian.)

Job Duties - Restaurant  Manager 

​

Responsibilities

Job Duties -restaurant manager

As part of the culinary management team, including the food and beverage manager, I create and maintain menus to satisfy guests. I am responsible for managing food costs, maintaining menu standards, and controlling inventory. Additionally, I create event-specific menus for occasions and radio promotions.

​

In addition to menu maintenance and event management, I am involved in all day-to-day functions of a full-service hospitality establishment, including staff management, guest interactions, office administration duties, vendor communications, and labor costs. I oversee staff management and address issues that lower levels of management are unable to resolve. I ensure that operational standards are met regarding sanitation codes and laws, food storage, and loss prevention.

​

location:   SEIDEL  BREWERY AND RESTAURANT,  EL ALBIR, Alicante

 Day Team Manager 

 2017 (may.) - 2019 (jan.)

Job Duties - Team Manager 

Day Team Manager in a 24 H - FAMOUS SNACK BAR.

Responsibilities

Restaurant team managers work with a variety of staff members in a fast-paced environment. They must be excellent communicators with the ability to multitask and think quickly when under pressure. Just like many other positions in the hospitality industry, the job of a restaurant team manager requires working long and perhaps erratic hours, which may include nights, weekends, and holidays. Coupled with long hours, there is a great deal of physical exertion expected of a restaurant team manager in a 24-hour open establishment. They must be on their feet for a majority of the day, and there may be moderate to heavy lifting involved..

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location:   MARIANO"S  -24H, BENIDORM, Alicante

2010 - present

 Restaurant Manager & Maitre

2017 (abr.)  - 2017 (may.)

Job Duties -Restaurant Manager 

 ā€‹ā€‹ā€‹ā€‹I oversaw the food and beverage operations at a 4-star hotel.

Responsibilities

By coordinating several sub-departments (bars, restaurant, cleaning, orders, and liaising with the kitchen, etc.), my profile as a candidate was characterized by an open and analytical mindset, with strong problem-solving abilities since the day-to-day situations can be complex. However, what is truly essential is to have a passion for service.

​

location:   FLASHOTEL, BENIDORM, Alicante

 Restaurant Manager & Maitre

2015 (jun.)  - 2017 (feb.)

Job Duties -Restaurant Manager ( self employed)

  Alongside other members of a culinary management team, like a food and beverage manager, I create and maintain menus that satisfy guests. I was responsible for managing food costs, upholding menu standards, and controlling inventory. I have created event-specific menus for occasions such as banquets, conventions, and catered meetings.

​

  In addition to menu maintenance and event management, like a self-employed restaurant manager, I was involved in overseeing all day-to-day functions of a full-service hospitality establishment, including staff management, guest interactions, office administration duties, vendor communications, and labor costs. I oversaw the management of staff and addressed issues that lower levels of management were unable to resolve. I ensured that operational standards were met regarding sanitation codes and laws, food storage, and loss prevention.

​

Responsibilities

Since restaurant manager work with a variety of staff members in a fast-paced environment, they must be excellent communicators with the ability to multitask and think quickly when under pressure. Just like many other positions in the hospitality industry, the job of restaurant manager requires working long and perhaps erratic hours, which may include nights, weekends, and holidays. Coupled with long hours, there is a great deal of physical exertion expected of a food and beverage director. They must be on their feet for a majority of the day, and there may be moderate to heavy lifting involved.

​

location:   Club Nautico Restaurant- Marina Greenwich ALTEA, Alicante

 Key Account Manger

2014 (oct.) - 2015 (may)

Responsibilities - Self Employed

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to the competition.

  • Acquire a thorough understanding of key customer needs and requirements.

  • Expand relationships with existing customers by continuously proposing solutions that meet their objectives.

  • Ensure the correct products and services are delivered to customers promptly.

  • Act as the liaison between key customers and internal teams.

  • Resolve any issues and problems faced by customers and handle complaints to maintain trust.

  • Play an integral part in generating new sales that will develop into long-lasting relationships.

  • Prepare regular progress reports and forecasts for internal and external stakeholders using key account metrics.

​

  location:   AZZAVALI S.L  LAVAZZA ESPAÑA, Benidorm, Alicante

​

 Maitre & Manager of Sector

2014 (jun.)  - 2014 (oct.)

Along with a great team, we have developed a successful season at Iberia Park, introducing a new concept within the larger Terra Mitica park. We achieved excellent results, with 106 (5-star) reviews from our clients.

 

  location:   Terra Mitica & Iberia Park , Benidorm, Alicante

Waiter for Hotel and events

2013 (Nov.) - 2014 (May)

 During the 2013-2014 winter season, while working for the same company, I achieved significant improvements in planning, organizing, and implementing public events. I demonstrated professional coordination skills at a large 4-star hotel, catering to tourists of English, Spanish, and French nationalities.

 

location:   Hotel Palm Beach & Iberia Village park, Benidorm, Alicante

Manager of Sector

2013 (April) - 2013 (Nov.)

 Along with a new team, we have developed the reopening of Iberia Park with a new concept within the larger Terra Mitica park. We have achieved great results this season, culminating in the successful completion of the following: Talent Insights Version Management - Staff 2013

 

  location:   Terra Mitica & Iberia Park , Benidorm, Alicante

​Principal Waiter ​

2011 - 2013 (April)

Within a professional environment and offering first-class quality, I provided exclusive service to a diverse range of domestic and international customers in a Mediterranean setting.

​

  location:   Restaurant Mar de Sierra Cortina, Benidorm, Alicante

​​Director of Food & Beverage , Restaurant Manager and Bartender

​ 2011

Carry out direction, planning, organization, and control functions in a qualified manner, as well as correctly manage all services of the restaurant, bar, and banquet of the hotel. Organize and assign activities and tasks to the staff, distribute shifts, and authorize vacations for my team.

​

Supervise the setup of hotel halls for events, congresses, and various functions, organizing hall layouts based on information provided by the commercial department.

​

Monitor the service and customer care provided by the waitstaff under my supervision, ensuring smooth operations during events, conferences, and other functions within their purview, as well as during breakfast service, in the bar, and in the hotel restaurant, maintaining an efficient service pace.

​

Oversee the dismantling of tables used for events, banquets, congresses, and other functions within my responsibility.

​

Handle daily billing for events, banquets, and restaurant and bar consumption, inputting necessary information into hotel management systems and managing restaurant and bar cash registers.

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Welcome hotel restaurant guests, assist them in finding seating, provide advice on restaurant products, and attend to their requests.

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Manage the hotel restaurant's inventory, assessing beverage needs based on existing stock and upcoming hotel events, and placing necessary orders with distributors designated by the F&B department.

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Propose beverage prices to hotel management.

Analyze costs associated with hiring additional personnel.

Assume responsibilities related to environmental management tasks assigned by immediate supervisors and actively participate in improvement initiatives.

 

  location:     Crowne Plaza Airport , Madrid  IHC​

Bartender​ & Cocktail Proof

​2010

Professional bartender in a British pub, experienced in maintaining a continuous party atmosphere and providing entertainment. Skilled in serving clients of various nationalities with priority and success.

 

 location:     British pub Big Ben , Playa den Bossa, IBIZA, Balearic Islands

Education​
 

  •     DISC Behavioral Assessments

Success Insights’ Competitive Edge Success Insights offers the most valid DISC assessment in the marketplace. Our research has proven the value of both the low and high side of each behavioral style, giving us the ability to analyze 384 graph types, compared to as few as 16. In addition, our research has proven the invalid use of Graph III in the industry, allowing Success Insights to more accurately analyze behavioral style. With the lowest reading level in the industry, our behavior assessments can be utilized in a wide range of applications. Success Insights’ DISC assessment provides great insight into a person’s behavioral style. With the added value of a Certified Professional Behavioral Analyst, our reports help people understand how to effectively communicate and understand behavior in certain situations. Years of straightforward application and testing of every aspect has proven Success Insights Style Insights® to be the behavioral instrument you can trust.

 

2013  ENEAS CONSULTANTS - Management Consultants :  Staff - Management Version

  • DIPLOMA NETWORK EQUIPMENT PROTECTION 2021
  • Diploma PROFESSIONAL ENGLISH FOR TOURISM

    2020

Held in Zaragoza, with a duration of 10 hours, carried out in Teleformation mode since the
03-12-2020 until 14-01-2021. Actions taken under the Resolution of 11 May 2018,
Public State Employment Service, which approves the call for the concession, from the
2018 financial year, of public subsidies for the implementation of training programmes for
state level, for the acquisition and improvement of career skills related to changes
digital transformation, aimed primarily at busy people, with a number of File F180053AA

In Zaragoza, as of 14 January 2021

 

Held in Madrid, with a duration of 60 hours, carried out in Teleformation mode from the 04-08-2020 until 05-21-2020.

  • MASTECHEF DIPLOMA ,online school directed by JORDI CRUZ  2018

School Name: MasterChef by Jordi Cruz, MADRID SPAIN

  • Pinker Professional

    2011

School Name: Santi Santamaria, MADRID SPAIN

  • High school Degree

     1995

  • Special school catering

​1991- 1995

- Practical training in professional techniques (utilizing all the tools in a bar, arranging and preparing meals at various service levels, mastering traditional and international recipes for standard varieties of bread baking, confectionery, and bakery).

  • Food science and equipment (including microbiology, biochemistry, and hygiene).

  • Occupational technology (covering basic principles of hygiene and safety).

  • Mastery of quality control processes (responsible for conducting quality audits in my department)

  • ​Financial advisor and insurance agent

​Activity in obtaining contracts for financial products to specific customer groups.
Name and address of employer :
A.I.G. '' LIFE'' E.C.G GROUP  ; INTERAMERICAN  L.T.D

Ā© 2023 by Greg Saint. No animals were harmed in the making of this site.

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